Techenomics International is maintaining a high level of service to customers while taking all necessary steps to operate remotely as part of global measures aimed at preventing the further spread of the COVID-19 pandemic.
CEO Chris Adsett said despite the challenges, the majority of the company’s total fluid management services can still be very effectively performed by the highly qualified and experienced technical staff.
“Under the current climate and where necessary some of our teams are operating under the appropriate social distancing rules applicable to that country while other staff are working remotely,” said Mr Adsett.
“We do not have to be on-site or on-location to continue adding value to your business as our consulting and support options provide rapid problem-solving and professional care for superior results,” he concluded.
The pandemic has brought most international travel and much domestic travel to a standstill and, as a company, Techenomics is taking all responsible efforts to ensure minimal disruption to its services, maximum benefits to clients and, importantly, that the risk to staff, their families and clients is minimised.
Mr Adsett said because Techenomics is already a vertically integrated business all of the outcomes are already available on the cloud while a number of videos are being prepared to replace face-to-face training.
Despite the difficult and unprecedented times, Techenomics continues to look to the future, seeking better ways of servicing customers through its total fluid management services with value added by distribution of the Inorganic Fullerene-like Tungsten Disulphide (IFWS2) particles from NIS.
*Article published in the April-June 2020 issue of The Asia Miner